Refund policy

Returns
We are happy to offer a refund or exchange up to 21 days from date of purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. 

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@angelsshoes.com.au.

Exchanges (if applicable)
If you need to exchange it for the same item, send us an email at sales@angelsshoes.com.au and send your item to: Shop 128/130, Balcony Level, Adelaide Arcade, Adelaide, SA, 5000, Australia

Gift Cards
Gift cards cannot be refunded or exchanged under any circumstances.

Shipping
To return your product, you should mail your product to: Shop 128/130, Balcony Level, Adelaide Arcade, Adelaide, SA, 5000, Australia

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.